PRIVACY NOTICE
Last updated: October 18, 2023AUTO UVICUO SAPI de CV (hereinafter the "Company" or "UVICUO"), with registered address at Av. Santa Fe, exterior number 546 tower 300, interior number 22E, Col. Santa Fe Cuajimalpa, CP 05348, Mexico City, and internet portal https://uvicuo.com/ is responsible for the use and protection of your personal data, and in this regard we inform you of the following:A. Purposes of the use of personal data
We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:1. Main purposes
a. Carrying out all activities related to the operation of credit cards (the "Cards"), including: processing applications and administering, issuing, shipping, and activating the Cards; collection activities, including sending communications via email, phone calls, instant messaging services, text messages, and other physical and/or electronic means of communication; clarification, investigation, and billing of charges related to the Cards; conducting periodic research and monitoring of your credit behavior; making home visits for data validation, delivering the Cards, and/or managing applications; creating consumer profiles, spending averages, and enrollments; accumulating points, redeeming, and managing our own and third-party loyalty programs.b. Generate authentication data to, on the one hand, create an access profile to electronic systems to provide you with personalized service and, on the other, verify your identity when you use electronic and/or automated equipment or systems to provide our services; if you are on our premises, to maintain access control and program maintenance to ensure the security and protection of customers, employees, visitors, and suppliers through electronic, optical, or any other technology.c. Verify your identity in accordance with the Company's internal procedures, including requesting credit information to compare and/or validate such information, or even demographic information, such as your address, with our preferred credit information company.d. Prepare statistical and financial reports for your company or the company you work for.e. The creation and implementation of analytical and statistical processes necessary for the provision of services.f. Contact you regarding any matter related to the services or this Privacy Notice.g. Fulfill obligations arising from any legal relationship generated between the Company and You through the provision of services.h. The origination, operation, management, processing and administration of the products and/or services contracted with the Company, the latter being authorized to: (i) verify/validate the personal data provided, including its veracity, directly with government authorities and/or against databases of public entities and (ii) in the event of a discrepancy, carry out the necessary rectifications or corrections to keep your information up-to-date and correct.i. For internal or external audit purposes, as well as to comply with collaboration obligations and/or information requests made by competent government authorities, when necessary to safeguard the public interest, the administration of justice, and/or in accordance with current and applicable legislation.j. To integrate files and databases, and process them, either directly by the Company or through third parties or suppliers necessary for the Company to provide the services inherent to its purpose and report such information to the administrative and jurisdictional authorities when so established by current legal provisions.2. Secondary purposes
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us to provide you with better service:a. Conduct inquiries, surveys, investigations and reviews in relation to your complaints or claims;b. Evaluate the quality of services through surveys;c. Sending by the Company of all kinds of notices, notifications, communications, service surveys and additional information related to the contracted products and services and monitoring through telephone calls, emails, text messages and/or any other means of contact, regarding any activity that is directly or indirectly related to the products and/or services offered by the Company,d. Monitoring and recording of the User's sessions within the technological platform(s) used by the Company to provide services, for the purposes of measuring the quality of the services, researching the use of the technology developed by the Company, and understanding the customer's transactional habits.and. Marketing or advertisingf. Commercial prospectingRefusal to use your personal data for these secondary purposes cannot be a reason for us to deny you the services and products you request or contract with us.1. Types of personal data we collect
a. Carrying out all activities related to the operation of credit cards (the "Cards"), including: processing applications and administering, issuing, shipping, and activating the Cards; collection activities, including sending communications via email, phone calls, instant messaging services, text messages, and other physical and/or electronic means of communication; clarification, investigation, and billing of charges related to the Cards; conducting periodic research and monitoring of your credit behavior; making home visits for data validation, delivering the Cards, and/or managing applications; creating consumer profiles, spending averages, and enrollments; accumulating points, redeeming, and managing our own and third-party loyalty programs.b. Generate authentication data to, on the one hand, create an access profile to electronic systems to provide you with personalized service and, on the other, verify your identity when you use electronic and/or automated equipment or systems to provide our services; if you are on our premises, to maintain access control and program maintenance to ensure the security and protection of customers, employees, visitors, and suppliers through electronic, optical, or any other technology.c. Verify your identity in accordance with the Company's internal procedures, including requesting credit information to compare and/or validate such information, or even demographic information, such as your address, with our preferred credit information company.d. Prepare statistical and financial reports for your company or the company you work for.e. The creation and implementation of analytical and statistical processes necessary for the provision of services.f. Contact you regarding any matter related to the services or this Privacy Notice.g. Fulfill obligations arising from any legal relationship generated between the Company and You through the provision of services.h. The origination, operation, management, processing and administration of the products and/or services contracted with the Company, the latter being authorized to: (i) verify/validate the personal data provided, including its veracity, directly with government authorities and/or against databases of public entities and (ii) in the event of a discrepancy, carry out the necessary rectifications or corrections to keep your information up-to-date and correct.B. Types of personal data we collect
1. Identification Data
a. Company name or denomination in the case of a legal entityb. Full name if you are a natural personc. Federal Taxpayer Registry (RFC)d. Unique Population Registry Code (CURP) in the case of a natural persone. Proof of Addressf. Copy of the legal representative's current INEg. Notarized powersh. Articles of Incorporation2. Contact Information
a. Emailb. Telephone3. Financial Data
a. Information provided by credit reporting institutionsa. Bank statements provided by the interested partyC. Exercise of your ARCO Rights (access, rectify, cancel or oppose)
You have the right to know what personal data we have about you, what we use it for, and the conditions of our use of it (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases if you believe it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights. To exercise any of your ARCO rights, you must submit the respective request through the following means: legal@uvicuo.com. Through this means, you may revoke the consent you have given us, if applicable, for the processing of your personal data. However, it is important that you keep in mind that we will not be able to respond to your request or terminate its use immediately in all cases, as we may be required to continue processing your personal data due to a legal obligation. Likewise, you should consider that for certain purposes, revoking your consent will mean that we cannot continue providing the service you requested, or the termination of your relationship with us.D. Data acquired through third parties
Uvicuo uses third-party services to collect information necessary to achieve the primary purposes of the services provided by Uvicuo. Data collected through third parties will be processed by Uvicuo in accordance with this Privacy Notice.a. Tax Administration Service (SAT)Uvicuo uses your RFC (Tax Identification Number) and Password to link the Uvicuo Technology Platform to the SAT (Tax Administration Service). This allows the company to access and verify its tax information. The data collected through the SAT is as follows:i. Digital Tax Receipts issued onlineii. Digital Tax Receipts Paid Onlineiii. Tax refundiv. Tax situationv. Compliance with tax obligationsvi. Tax withholdingb. Credit BureauUvicuo collects information through the Credit Bureau to determine your creditworthiness and payment capacity. To do so, you must provide express authorization to Uvicuo so that, through its authorized officers, Uvicuo may conduct investigations into your creditworthiness through the Credit Information Agencies it deems appropriate, in accordance with Article 28 of the Law Regulating Credit Information Agencies.c. TREBOL COLOMBIA OPCO SASUvicuo uses Trebol's services to analyze its legal documentation. Through Trebol, Uvicuo links to public registries (the QR code URL of the tax status certificate, the National Institute of Statistics (INE) nominal list, and the public commercial registry) to verify the validity of its documents.The data collected through Trebol are as follows:i. Company name and legal informationii. Legal representatives and their powersiii. Owners of the companyE. Cookies Policy and Other Technologies
1. What is a cookie?a. This data is stored on the user's devices when connected to the Internet, browsing, or accessing certain web pages. It allows the Internet server to remember certain user data, uniquely identify the visitor's browser, or store information or settings in the browser.2. What cookies and other technologies does Uvicuo use?a. Uvicuo uses its own cookies (those created by Uvicuo through its developers and engineers) and third-party cookies (those created by parties other than Uvicuo). Specifically, Uvicuo uses the following cookies:i. Performance cookies: These cookies allow you to monitor the performance of your website and platform by displaying and counting the number, date, and time of visits.ii. Preference cookies: These are cookies that allow Uvicuo to recognize your preferences, taking into account your visit to our website and other websites.iii. Analysis cookies: our own and third-party cookies to perform analysis related to the operation and use of our platform.iv. Mobile device identifiers: These are labels that allow mobile devices to be identified.v. Pixel Tags: These are used by Uvicuo to learn your interests and interaction with our platform and third-party platforms in order to personalize and individualize the user experience.vi. Other cookies and technologies: We use other types of cookies and technologies to improve your overall experience on our platform. To do so, we collect information that allows us to understand your preferences and options to improve the platform.vii. Recording: Uvicuo may record customer support phone calls, screen recordings when using the Technology Platform, and generally record technology that allows Uvicuo to improve the service and Customer experience, as well as enhance the quality of the services offered. The recording will be used only for the purposes set forth in this Notice.3. For what purposes does Uvicuo use Cookies and other technologies?a. Recognize you when you log in to the Uvicuo platform or website.b. Recognize and follow up on your preferences.c. Collect information that allows us to provide you with a personalized and unique experience, tailored to your interests and preferences.d. Collect information that allows us to recognize and repair errors or failures that the Technological Platform may present.e. Gather information that allows us to support you in case you have any problems with the Technology Platform.f. Conduct analysis on the way you interact with and the amount of time you spend using our platform with the goal of improving your experience.g. Track and thereby improve the use of our platform.h. Allow Uvicuo content to be more relevant to the Customer's preferences.i. Know which of the services offered by Uvicuo are the most used.j. Remember user actions within the platform.k. Monitor the status of the servers used by Uvicuo to provide you with the website and platform.l. Improve the speed and accessibility of our website and platform.m. Improve security.n. Personalize the services used by the Client or. Improve the services.4. What information is stored in cookies?a. Browser and operating system used to access our platform.b. Link used to access our platform.c. IP address and serversd. Date and time of access to our site, as well as the time you use our platform.e. Leagues visitedf. Information related to your preferences and how to improve the Uvicuo experience by understanding and adapting our service to your needs.5. Who is responsible for the use and management of cookies?AUTO UVICUO SAPI de CV With address at Av. Santa Fe, exterior number 546 tower 300, interior number 22E, Col. Santa Fe Cuajimalpa, CP 05348, Mexico City6. How do I disable cookies?a. You may disable cookies at any time by following the process established by your browser (Google Chrome, Firefox, or any other). You may also modify and cancel the use of one, some, or all cookies in the corresponding section of our website.b. You should note that disabling cookies does not restrict your access to the website or platform, but it may affect the functionality and experience offered by Uvicuo.F. Modifications to the Privacy Notice
This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or other reasons. We undertake to keep you informed of any changes to this privacy notice at: https://uvicuo.com/terms© 2023 Uvicuo. All rights reserved.
Last updated: October 18, 2023AUTO UVICUO SAPI de CV (hereinafter the "Company" or "UVICUO"), with registered address at Av. Santa Fe, exterior number 546 tower 300, interior number 22E, Col. Santa Fe Cuajimalpa, CP 05348, Mexico City, and internet portal https://uvicuo.com/ is responsible for the use and protection of your personal data, and in this regard we inform you of the following:A. Purposes of the use of personal data
We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:1. Main purposes
a. Carrying out all activities related to the operation of credit cards (the "Cards"), including: processing applications and administering, issuing, shipping, and activating the Cards; collection activities, including sending communications via email, phone calls, instant messaging services, text messages, and other physical and/or electronic means of communication; clarification, investigation, and billing of charges related to the Cards; conducting periodic research and monitoring of your credit behavior; making home visits for data validation, delivering the Cards, and/or managing applications; creating consumer profiles, spending averages, and enrollments; accumulating points, redeeming, and managing our own and third-party loyalty programs.b. Generate authentication data to, on the one hand, create an access profile to electronic systems to provide you with personalized service and, on the other, verify your identity when you use electronic and/or automated equipment or systems to provide our services; if you are on our premises, to maintain access control and program maintenance to ensure the security and protection of customers, employees, visitors, and suppliers through electronic, optical, or any other technology.c. Verify your identity in accordance with the Company's internal procedures, including requesting credit information to compare and/or validate such information, or even demographic information, such as your address, with our preferred credit information company.d. Prepare statistical and financial reports for your company or the company you work for.e. The creation and implementation of analytical and statistical processes necessary for the provision of services.f. Contact you regarding any matter related to the services or this Privacy Notice.g. Fulfill obligations arising from any legal relationship generated between the Company and You through the provision of services.h. The origination, operation, management, processing and administration of the products and/or services contracted with the Company, the latter being authorized to: (i) verify/validate the personal data provided, including its veracity, directly with government authorities and/or against databases of public entities and (ii) in the event of a discrepancy, carry out the necessary rectifications or corrections to keep your information up-to-date and correct.i. For internal or external audit purposes, as well as to comply with collaboration obligations and/or information requests made by competent government authorities, when necessary to safeguard the public interest, the administration of justice, and/or in accordance with current and applicable legislation.j. To integrate files and databases, and process them, either directly by the Company or through third parties or suppliers necessary for the Company to provide the services inherent to its purpose and report such information to the administrative and jurisdictional authorities when so established by current legal provisions.2. Secondary purposes
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us to provide you with better service:a. Conduct inquiries, surveys, investigations and reviews in relation to your complaints or claims;b. Evaluate the quality of services through surveys;c. Sending by the Company of all kinds of notices, notifications, communications, service surveys and additional information related to the contracted products and services and monitoring through telephone calls, emails, text messages and/or any other means of contact, regarding any activity that is directly or indirectly related to the products and/or services offered by the Company,d. Monitoring and recording of the User's sessions within the technological platform(s) used by the Company to provide services, for the purposes of measuring the quality of the services, researching the use of the technology developed by the Company, and understanding the customer's transactional habits.and. Marketing or advertisingf. Commercial prospectingRefusal to use your personal data for these secondary purposes cannot be a reason for us to deny you the services and products you request or contract with us.1. Types of personal data we collect
a. Carrying out all activities related to the operation of credit cards (the "Cards"), including: processing applications and administering, issuing, shipping, and activating the Cards; collection activities, including sending communications via email, phone calls, instant messaging services, text messages, and other physical and/or electronic means of communication; clarification, investigation, and billing of charges related to the Cards; conducting periodic research and monitoring of your credit behavior; making home visits for data validation, delivering the Cards, and/or managing applications; creating consumer profiles, spending averages, and enrollments; accumulating points, redeeming, and managing our own and third-party loyalty programs.b. Generate authentication data to, on the one hand, create an access profile to electronic systems to provide you with personalized service and, on the other, verify your identity when you use electronic and/or automated equipment or systems to provide our services; if you are on our premises, to maintain access control and program maintenance to ensure the security and protection of customers, employees, visitors, and suppliers through electronic, optical, or any other technology.c. Verify your identity in accordance with the Company's internal procedures, including requesting credit information to compare and/or validate such information, or even demographic information, such as your address, with our preferred credit information company.d. Prepare statistical and financial reports for your company or the company you work for.e. The creation and implementation of analytical and statistical processes necessary for the provision of services.f. Contact you regarding any matter related to the services or this Privacy Notice.g. Fulfill obligations arising from any legal relationship generated between the Company and You through the provision of services.h. The origination, operation, management, processing and administration of the products and/or services contracted with the Company, the latter being authorized to: (i) verify/validate the personal data provided, including its veracity, directly with government authorities and/or against databases of public entities and (ii) in the event of a discrepancy, carry out the necessary rectifications or corrections to keep your information up-to-date and correct.B. Types of personal data we collect
1. Identification Data
a. Company name or denomination in the case of a legal entityb. Full name if you are a natural personc. Federal Taxpayer Registry (RFC)d. Unique Population Registry Code (CURP) in the case of a natural persone. Proof of Addressf. Copy of the legal representative's current INEg. Notarized powersh. Articles of Incorporation2. Contact Information
a. Emailb. Telephone3. Financial Data
a. Information provided by credit reporting institutionsa. Bank statements provided by the interested partyC. Exercise of your ARCO Rights (access, rectify, cancel or oppose)
You have the right to know what personal data we have about you, what we use it for, and the conditions of our use of it (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases if you believe it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights. To exercise any of your ARCO rights, you must submit the respective request through the following means: legal@uvicuo.com. Through this means, you may revoke the consent you have given us, if applicable, for the processing of your personal data. However, it is important that you keep in mind that we will not be able to respond to your request or terminate its use immediately in all cases, as we may be required to continue processing your personal data due to a legal obligation. Likewise, you should consider that for certain purposes, revoking your consent will mean that we cannot continue providing the service you requested, or the termination of your relationship with us.D. Data acquired through third parties
Uvicuo uses third-party services to collect information necessary to achieve the primary purposes of the services provided by Uvicuo. Data collected through third parties will be processed by Uvicuo in accordance with this Privacy Notice.a. Tax Administration Service (SAT)Uvicuo uses your RFC (Tax Identification Number) and Password to link the Uvicuo Technology Platform to the SAT (Tax Administration Service). This allows the company to access and verify its tax information. The data collected through the SAT is as follows:i. Digital Tax Receipts issued onlineii. Digital Tax Receipts Paid Onlineiii. Tax refundiv. Tax situationv. Compliance with tax obligationsvi. Tax withholdingb. Credit BureauUvicuo collects information through the Credit Bureau to determine your creditworthiness and payment capacity. To do so, you must provide express authorization to Uvicuo so that, through its authorized officers, Uvicuo may conduct investigations into your creditworthiness through the Credit Information Agencies it deems appropriate, in accordance with Article 28 of the Law Regulating Credit Information Agencies.c. TREBOL COLOMBIA OPCO SASUvicuo uses Trebol's services to analyze its legal documentation. Through Trebol, Uvicuo links to public registries (the QR code URL of the tax status certificate, the National Institute of Statistics (INE) nominal list, and the public commercial registry) to verify the validity of its documents.The data collected through Trebol are as follows:i. Company name and legal informationii. Legal representatives and their powersiii. Owners of the companyE. Cookies Policy and Other Technologies
1. What is a cookie?a. This data is stored on the user's devices when connected to the Internet, browsing, or accessing certain web pages. It allows the Internet server to remember certain user data, uniquely identify the visitor's browser, or store information or settings in the browser.2. What cookies and other technologies does Uvicuo use?a. Uvicuo uses its own cookies (those created by Uvicuo through its developers and engineers) and third-party cookies (those created by parties other than Uvicuo). Specifically, Uvicuo uses the following cookies:i. Performance cookies: These cookies allow you to monitor the performance of your website and platform by displaying and counting the number, date, and time of visits.ii. Preference cookies: These are cookies that allow Uvicuo to recognize your preferences, taking into account your visit to our website and other websites.iii. Analysis cookies: our own and third-party cookies to perform analysis related to the operation and use of our platform.iv. Mobile device identifiers: These are labels that allow mobile devices to be identified.v. Pixel Tags: These are used by Uvicuo to learn your interests and interaction with our platform and third-party platforms in order to personalize and individualize the user experience.vi. Other cookies and technologies: We use other types of cookies and technologies to improve your overall experience on our platform. To do so, we collect information that allows us to understand your preferences and options to improve the platform.vii. Recording: Uvicuo may record customer support phone calls, screen recordings when using the Technology Platform, and generally record technology that allows Uvicuo to improve the service and Customer experience, as well as enhance the quality of the services offered. The recording will be used only for the purposes set forth in this Notice.3. For what purposes does Uvicuo use Cookies and other technologies?a. Recognize you when you log in to the Uvicuo platform or website.b. Recognize and follow up on your preferences.c. Collect information that allows us to provide you with a personalized and unique experience, tailored to your interests and preferences.d. Collect information that allows us to recognize and repair errors or failures that the Technological Platform may present.e. Gather information that allows us to support you in case you have any problems with the Technology Platform.f. Conduct analysis on the way you interact with and the amount of time you spend using our platform with the goal of improving your experience.g. Track and thereby improve the use of our platform.h. Allow Uvicuo content to be more relevant to the Customer's preferences.i. Know which of the services offered by Uvicuo are the most used.j. Remember user actions within the platform.k. Monitor the status of the servers used by Uvicuo to provide you with the website and platform.l. Improve the speed and accessibility of our website and platform.m. Improve security.n. Personalize the services used by the Client or. Improve the services.4. What information is stored in cookies?a. Browser and operating system used to access our platform.b. Link used to access our platform.c. IP address and serversd. Date and time of access to our site, as well as the time you use our platform.e. Leagues visitedf. Information related to your preferences and how to improve the Uvicuo experience by understanding and adapting our service to your needs.5. Who is responsible for the use and management of cookies?AUTO UVICUO SAPI de CV With address at Av. Santa Fe, exterior number 546 tower 300, interior number 22E, Col. Santa Fe Cuajimalpa, CP 05348, Mexico City6. How do I disable cookies?a. You may disable cookies at any time by following the process established by your browser (Google Chrome, Firefox, or any other). You may also modify and cancel the use of one, some, or all cookies in the corresponding section of our website.b. You should note that disabling cookies does not restrict your access to the website or platform, but it may affect the functionality and experience offered by Uvicuo.F. Modifications to the Privacy Notice
This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or other reasons. We undertake to keep you informed of any changes to this privacy notice at: https://uvicuo.com/terms© 2023 Uvicuo. All rights reserved.
